How to Solve the WordPress Error: The Site is Experiencing Technical Difficulties
You all the people are aware of what is WordPress. WordPress is one of the most widely used CMS on the Internet. It is mostly used by Web Designers, Freelancers, Bloggers, and many more. The best thing about WordPress is. It has a massive directory of Plugin and Themes so that we can use the functionality of the website very quickly. Another best thing about WordPress is when you have any difficulties. In terms of support then a lot of people will help you if you ask for help.
So we can say that the WordPress Content Management System has extreme popularity among all of those people who use it for their ease of using websites. But after the latest updates of WordPress Most of the WordPress websites are getting internal server errors or database connection errors.
That messages or errors are;
- The site is experiencing technical difficulties.-which Try to access the public-facing pages.
- The site is experiencing technical difficulties. So Please check your site admin email inbox for instructions.-which try to access wp-admin pages of the site.
What is the Meaning of this Error?
The latest version of WordPress is 5.2 which released on 7 May 2019. This version comes up with great features that have the main focus on fixing configuration issues, troubleshooting errors, and fatal errors, and many more. With the latest updates of WordPress, many users are getting errors, and they are not able to access the login page. Maybe you have heard of Blue Screen of Death error in windows, here the WordPress is quite similar, which is called the White Screen of Death. Now you don’t need to worry about anything because you have not lost the site. This Error can be fixed.
It’s not the first time when any latest updates come with several errors, those common errors are;
- PHP Version Error
- Bugs in WordPress release.
- Incompatibility of plugins.
- Incompatibility of Themes.
If you have the same Error that “your site is experiencing the technical difficulties,” then we will share several reasons behind this as well as how to solve or fix this error. So stay tuned!
How to Fix the Error?
1. Troubleshoot Guide
Some of the users of WordPress have mentioned that after updating the latest version, everything looks good, but when they are started using the Plugin or the setting of the site, The Error strikes out. This Error comes because of Incompatible Themes and Plugins. To solve this Error, you need to regain the information that was before seeing the Error.
Possible reasons that you are going through:
- Installing or Updating the new WordPress Plugin in the site
- Installing or Updating the WordPress theme on the site.
- Error with the PHP version.
2. Solve Plugin Related Issues
Make sure that the issues are associated with the Plugin then try this solution to remove or fix the Error.
Fist of all your Access to the cPanel or Site Directory through FTP is Must.
Now you have to access the site directories either through the File Manager in cPanel or through FTP using FileZilla.
Go to the location wp-content/ directory as mentioned and rename the plugins/ directory to the pluginbackup/. Now try to load your site and if it loads then the issue behind the Error is Plugin.
Again Rename this to the original name and Rename every directory by adding “Backup” to the current directory name.
You have to do this one by one and try to reload the site whenever you rename it
So, This is how you can recognize the Plugin is the reason that causes an error.
3. Solve Theme Related Issues
Now, you have tried all the possible reasons as mentioned above. If you find everything well with all of those reasons, then the real issue is behind the Themes.
Every version of WordPress comes up with the default themes, but mostly user doesn’t use these themes. So we suggest to you that If you are not using any theme, then remove them or Delete them.
Then, Don’t forget to load the site when you rename a theme directory and check whether your website is working or not.
If the theme causes this Error, then you can remove them and if you don’t want to delete them then, try to resolve the Theme issue.
4. Solving Issue with the PHP Version
WordPress Version 5.0 and later version recommends you to use PHP version 7.0 and later version of it because of the security purpose. In almost 85% of the cases, this method will solve the error of “The site is experiencing the technical difficulties.”
- You have to Login to the cPanel
- Now Go to the “Select PHP Version”
- From that choose, PHP Version 7.1 or 7.2
If you are using older versions of PHP, then there are several risks there regarding the Security, Incompatibility issues, and many more. So we suggest you to use PHP version 7.1 or 7.2 to remove or fix the error.
5. Inspect the Log File
What is the reason behind this error? To know that accurately, you should check your email sent by the WordPress installation because that email may suggest the necessary information regarding the error. That data can help you to fix or remove the error ”The site is experiencing the technical difficulties.”
If the solutions as mentioned above are not helpful to you, then you can download the previous version of WordPress. Sometimes previous WordPress versions can help you to solve or fix the error.
- Download the zip folder From the WordPress directory for the WordPress CMS.
- Now extract the WordPress zip file to your machine, through FTP access your web hosting site directory, and you must delete all the folders and file except wp-config.php and .htaccess.
- Now upload the other files and folders from your PC to your webserver directory.
- That’s how you can recover the site.
We hope that the solutions as mentioned above could help you to solve or fix the error of “The site is experiencing the technical difficulties.” If you feel any other problems or difficulties, then kindly tell us in the comment section below. If you found this article helpful to you, then let us know. Thanks a Million!